Who we are
Arrowpoint Capital Pty Ltd(“Arrowpoint”, “we”, “us”), ABN 85 650 785 381, is a Corporate Authorised Representative (no. 001296800) of the holder of AFSL 340799 and a private debt manager operating in Australia and New Zealand. Arrowpoint deals only with wholesale clients. This policy explains how we handle personal information collected through this website and in the course of our business, consistent with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information we collect
- Enquiry and deal information — when you submit an enquiry or a deal outline through our forms: your name, firm, email, phone, the funding purpose, and the details you choose to provide (which may include information about a transaction, such as amount sought, EBITDA, sector, geography and timetable).
- Technical information — when you submit a form, we record the IP address and browser user-agent associated with the submission, for security and record-keeping.
- Usage information — pages visited, approximate location, device and browser type, collected via the analytics tools described in our Cookie Policy.
- Business-visitor identification — where you consent, we use a third-party service to associate a visit with the organisation behind an IP address (companies, not individuals).
How we use it
We use personal information to respond to enquiries and assess potential transactions; to communicate with you; to operate, secure and improve the website; to understand which audiences our content reaches; and to meet our legal and regulatory obligations. We do not sell personal information, and we do not use it to make automated decisions that have a legal or similarly significant effect on you.
Cookies and consent
Aggregate, cookieless analytics run by default. Product analytics (which includes session replay) and business-visitor identification run only after you accept on the consent banner. You can change your choice at any time via Cookie settings. Full detail is in our Cookie Policy.
Who we share it with
We share personal information with service providers who help us operate the website and our business, under confidentiality obligations and only as needed to provide their service. These include providers of website hosting and infrastructure, our database, email delivery, product analytics, and business-visitor identification. We may also disclose information where required or authorised by law, or to regulators, professional advisers, or in connection with a corporate transaction.
Overseas disclosure
The database in which enquiry information is stored is hosted in Australia. Some of our other service providers are located in, or store data in, the United States — including providers of our website hosting and infrastructure, email delivery, product analytics, business-visitor identification, and the AI assistant. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No system is completely secure, and we cannot guarantee absolute security. We keep personal information only for as long as necessary for the purposes described in this policy or as required by law, after which we take reasonable steps to destroy or de-identify it.
Data breaches
If we become aware of a data breach that is likely to result in serious harm, we will respond in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
Your rights
You may request access to, or correction of, the personal information we hold about you. You may also make a complaint if you believe we have breached the Australian Privacy Principles — please contact us first and we will respond within a reasonable time. If you are not satisfied with our response, you can escalate your complaint to the OAIC at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page.
Contact
Privacy enquiries can be directed to info@arrowpointcapital.com.au or by post to Level 12, Como Centre, 644 Chapel Street, South Yarra VIC 3141, Australia.